Frequently Asked Questions

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Q

What is LogCheck?

LogCheck is a mobile software application designed to streamline routine facility inspections, meter readings, and more. It improves communication and accountability between management and staff, and it provides valuable insights into your building.

Q

How does LogCheck adapt to my building’s specific needs?

Our world-class setup team will take any existing log sheets you have and create a digital logbook that’s completely customized to your facility. And making changes in the future is simple! You can easily customize your logbook yourself or we will make changes for free as long as you have an active subscription.

Q

Can I use it for preventative maintenance?

Yes! LogCheck is great for tracking any routine task, so most of our clients prefer to use LogCheck for PMs rather than creating and printing PM tickets from a work order system. Clients find this much easier than closing out a dozen redundant work orders for the same task when they inevitably fall behind schedule. Afterall, your job is to maintain a building, not a calendar.

Q

I already have a work order system. Why do I need LogCheck?

Where work orders take a reactionary approach to issues in a building, LogCheck helps you proactively avoid problems. Think of it this way: work orders help you take the right medicine when you’re sick, LogCheck helps you eat better and exercise so you don’t get sick in the first place.

Q

That makes sense, but does LogCheck integrate with my existing work order system?

LogCheck lets you easily export your data to Excel, allowing you to use it with any other platform you’d like, including work orders, existing reports, etc.

Q

Interesting. What kind of device do I need to run LogCheck?

LogCheck’s mobile app can be used with any iOS device (iPhone, iPad, or iPod touch) and our web dashboard is accessible by any web browser. We don’t currently support Android, but if you don’t have an iOS device at your facility, we can provide you with one.

Q

We don’t have Wi-Fi in our boiler room or on the roof. Does LogCheck require an internet connection to work?

LogCheck works great offline. You only need a Wi-Fi connection to sync your data or change logbooks. You can do your rounds offline, and LogCheck will automatically upload your data when it finds an Internet connection.

Q

Speaking of data, where does my data live? Do I need to have my own server?

We take care of hosting for you. We host all of your data on Amazon Web Services, one of the most secure cloud computing environments available today.

Q

So you control all of our data?

We hold on to it while you are using it. We fully understand that it is your data. If at any point you choose to leave LogCheck (which we hope never happens), you are welcome to download your data and take it with you. For more information, see our Privacy Policy.

Q

I’m interested, but I’m on a tight budget. How much does LogCheck cost?

Our pricing varies based on the number of checks you and your team will perform at a given facility. Since every building and team is unique, we strive to cater to everyone with plans starting as low as $100/month. And best of all, each of our plans allows for an unlimited number of users.

Q

I can’t make any purchase decisions. How can I convince my boss this is worth it?

Unplanned expenses like emergency repairs, violations, lawsuits, and tenant turnover can torpedo any budget. LogCheck is a quality control and risk management program that helps you avoid these liabilities BEFORE they hit your balance sheet.

Q

Sounds great! I’d like to learn more.

Great! We thought you’d like it. Click the button below to reach out to a LogCheck team member who will will setup a live demo of the product and see if you qualify for a free trial.

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